Resetting the licences on a licence server

You use the Reset tab of the Asta Licence Manager to remove all Elecosoft licences from a licence server. You should only do this if you have a problem with the Elecosoft licences on the licence server, under the supervision of Elecosoft's Technical Support department.

Removing the licences from a licence server means that you will not be able to use any Elecosoft software that requires a licence from the licence server until the licences have been restored.

To remove all licences from a licence server:

  1. Enter the name of the computer on which the licence server whose licences you want to reset is installed in the Server name field. Alternatively, click Browse to search the network for a licence server.
  2. Elecosoft's Technical Support will email you a reset key. When you receive the reset key, copy it to the Windows Clipboard, then click Paste to paste it into the field on this dialog.
  3. Click Reset. All Elecosoft licences are removed from the licence server.

You can then restore the licences on the licence server, under the supervision of Elecosoft's Technical Support department.

Related Topics:

Viewing the licences available on a licence server

Viewing which users are currently consuming a licence (active users)

Viewing a history of licence additions, moves and loans

Requesting a new licence for a licence server

Adding a new licence to a licence server

Transferring licences from a licence server to another computer

Configuring Asta Licence Manager options