Cancelling licence loans

You can cancel licence loans that you have made to other computers. Cancelling a licence loan returns the licence to the licence server prior to the original expiry date of the loan.

In order to cancel a licence loan, the computer to which the licence was loaned must be connected to the network. If the computer is not connected to the network at the present time but will be at some future point, you can specify that Asta Licence Manager should keep trying to cancel the licence loan at regular intervals (the interval being defined on the Options tab) until the cancellation is successful.

To cancel a licence loan:

Click the Totals tab of the Asta Licence Manager. Any licences that have been loaned to other computers are listed in the Loaned licences grid.
Select the row in the Loaned licences grid that represents the licence loan that you want to cancel, then right-click it and select Cancel Loan.

If it is possible to identify the computer to which the licence was loaned and that computer is currently connected to the network, the licence loan is cancelled immediately and the licence is returned to the licence server. Note that if the loaned licence is currently in use, you are given the option to cancel the licence loan immediately, which forces the user of the licence to save and close their work immediately, or to abandon the licence loan cancellation, which enables the user to continue working.

If it is not possible to identify the computer - this may happen if a number of your computers have similar names comprising ten or more characters - or if the computer is not currently connected to the network, the Specify Loaned Licence Location dialog appears.
Enter the name of the computer to which the licence was loaned in the field on the dialog and click OK to reattempt the loan cancellation; if the computer is not currently connected to the network, select the Automatically attempt cancellation until successful... check box to specify that Asta Licence Manager should keep trying to cancel the licence loan at regular intervals until the cancellation is successful before clicking OK. Note that clicking Cancel on this dialog will cancel the entire licence loan cancellation attempt.

If you specify that Asta Licence Manager should keep trying to cancel a licence loan, the licence loan cancellation becomes known as 'pending'. Asta Licence Manager attempts repeatedly to carry out each pending cancellation at the interval specified on the Options tab, and continues to do so until the cancellation is successful, or until a week has passed - whichever is sooner. You can view the status of pending licence loan cancellations in the Cancellation Status column in the Loaned licences grid on the Totals tab. You can also use this grid to abandon pending licence loan cancellations and to reattempt them immediately - which you may want to do if you know that the computer to which the licence was loaned is currently connected to the network.

To abandon a pending licence loan cancellation:

Click the Totals tab of the Asta Licence Manager.
Select the row in the Loaned licences grid that represents the pending licence loan cancellation that you want to abandon, then right-click it and select Abandon Pending Cancellation.

To reattempt a pending licence loan cancellation:

Click the Totals tab of the Asta Licence Manager.
Right-click the row in the Loaned licences grid that represents the pending licence loan cancellation that you want to reattempt immediately and select Retry Pending Cancellation.