Add Exception dialog
You use the Add Exception dialog to add exceptions to the date(s) you have selected within a calendar. An exception is an irregular period of working or non-working time, such as overtime, holidays and hospital appointments.

To access the Add Exception dialog, select one or more dates on the Calendar tab of the Calendar Properties dialog and click Add Exception, or click Add Exception on the Working Hours dialog.

Field | Description |
---|---|
Exception dates | The date(s) that you have selected. If one or more of the selected dates is in the past, a small exclamation icon is displayed to alert you of this: while you can add exceptions to past dates, it is more likely that you will only want to add exceptions to dates in the present and future. |
Exception type | Select the type of exception that you want to add to the selected date(s), for example Holiday or Overtime. A ![]() ![]() |
Specific start and end times | Click this radio button to create an exception with start and end times that do not match a standard morning, afternoon or full day - for example, a hospital appointment that takes two hours - then enter the times at which the exception starts and ends in the From and To fields. |
From work pattern periods | Click this radio button to create an exception that covers a full morning, afternoon or working day as defined by the work pattern that applies on the selected day(s), then use the Morning and Afternoon check boxes to indicate whether the exception covers the morning or afternoon only, or the full day. |
24 hour exception | Click this radio button to create an exception that covers an entire twenty-four hour period. |

In most work patterns, the working shifts will correspond directly to morning and afternoon working periods. However, this is not always the case. For example, a work pattern may comprise shifts that correspond to two working periods at different times of the day, or to three or four working periods a day.
In unusual cases such as these, 'morning' and 'afternoon' are defined as follows:
- For work patterns with one working shift per day, the 'morning' is the first half of this shift and the 'afternoon' is the second half.
- For work patterns with two working shifts per day, the 'morning' is the first shift and the 'afternoon' is the second shift.
- For work patterns with three working shifts per day, the 'morning' is the first shift plus the first half of the second shift and the 'afternoon' is the second half of the second shift plus the third shift.
- For work patterns with four working shifts per day, the 'morning' is the first two shifts and the 'afternoon' is the last two shifts.
How do I...

- Select the type of exception that you want to add, for example Holiday or Overtime, in the Exception type field.
- To create an exception with start and end times that do not match a standard morning, afternoon or full day - for example, a hospital appointment that takes two hours - click the Specific start and end times radio button then enter the times at which the exception starts and ends in the From and To fields.
- To create an exception that covers a full morning, afternoon or working day as defined by the work pattern that applies on the selected day(s), click the From work pattern periods radio button then use the Morning and Afternoon check boxes to indicate whether the exception covers the morning or afternoon only, or the full day.
- To create an exception that covers an entire twenty-four hour period, click the 24 hour exception radio button.
- Click Add. If a new exception overlaps with one or more existing exceptions, the Overlapping Exceptions dialog appears, prompting you to specify whether the new exception should replace (or partially replace) the existing exception, or whether the new exception should be cancelled.